Shipping policy

Effective Date: November 10, 2026

At United Watch Club, we're dedicated to getting your order to you quickly and reliably. As a small business focused on exceptional customer service, we make shipping straightforward, with no hidden fees or surprises. We sell two kinds of products, and they ship differently: watches (and watch accessories), which ship from our stock in Texas, and apparel (our original watch-inspired T-shirts), which is made to order by our print-on-demand partner. Below, you'll find the details for each.

Watches and watch accessories

Free 4-Business-Day Shipping in the Continental U.S.

We offer free 4-business-day shipping in the continental U.S. on watch and watch accessory orders of any size or value. The 4 business days are the carrier's estimate, not a guarantee. This means you can shop with confidence, knowing your new timepiece will be on its way without any additional shipping costs.

No Quantity Limits

Whether you're purchasing a single watch or stocking up on multiple pieces for yourself or as gifts, there's no limit to the number of items eligible for our free shipping. We believe in making it easy for watch enthusiasts to build their collections without restrictions.

Order Processing and Delivery

  • Processing Time: Watch orders are processed within 1 business day (24 hrs) from our warehouse. You'll receive a confirmation email with tracking information once your package is on the move.
  • Shipping Method: We partner with trusted carriers like USPS, UPS, or FedEx to ensure secure and timely delivery. We ship with a carrier service estimated to deliver within 4 business days; delivery dates are carrier estimates, not guarantees.
  • Tracking and Updates: Every watch shipment includes a tracking number so you can monitor its progress. If you have any questions, our support team is here to help.
  • Delivery Areas: We ship to addresses within the United States only. We also ship watches to Alaska, Hawaii and U.S. territories, but shipping there is not free; rates are shown at checkout.
  • Signature Required: All watch orders require a signature on delivery, so your watch is handed to someone in person rather than left at the door. If you won't be home, you can use your tracking number on the carrier's site to have the package held at a nearby carrier location for pickup.
  • Local Pickup: We don't offer local pickup; all orders ship by carrier.

Apparel (made to order)

Our T-shirts are printed to order by our print-on-demand production partner. Nothing is printed until you order.

  • Free shipping to all US addresses: Shipping is free on apparel to every U.S. address, including Alaska, Hawaii, Puerto Rico and other U.S. territories, and APO/FPO/DPO military addresses.
  • Delivery: Most apparel orders arrive within 7–10 days. These are estimates, not guarantees.
  • Tracking: You'll receive a tracking number by email when your apparel ships.
  • Packaging: Apparel ships directly from our production partner, in its own packaging. The package and label may not show United Watch Club branding and may list our partner as the sender.
  • Delivery Areas: We ship apparel to U.S. addresses only, including Alaska, Hawaii, Puerto Rico and other U.S. territories, and APO/FPO/DPO addresses. We don't ship apparel outside the United States. Delivery outside the continental U.S. may take longer than the typical times above.

Import duties and customs (apparel)

Some apparel may be produced and shipped from outside the United States. Shipping is free, and no import duties or fees are charged at checkout. Based on our production partner's current guidance, we don't expect U.S. customers to pay import fees on apparel orders. If a carrier ever asks you for an unexpected customs or import charge on an apparel order, please contact us before paying it, so we can review it with our production partner case by case. We can't guarantee that every such charge will be covered.

Orders with both a watch and apparel

If your order includes a watch and a shirt, they ship separately and arrive separately:

  • The watch usually ships from Texas within 1 business day.

You'll get a separate tracking number for each package. We don't hold your watch to wait for your shirt.

Important Notes

  • Shipping times are estimates and do not include weekends or holidays. Delays due to weather, carrier issues, customs, or high demand are possible.
  • If your order arrives damaged, misprinted or incorrect, see our Refund Policy for how to report it and what happens next. Apparel issues must be reported within 7 days of delivery, with photos.
  • Please double-check your shipping address at checkout. Apparel goes into production quickly, and once production has started we can't change an apparel order's address or cancel it.

If you need more details or have special requests, use our Contact Us page or email support@unitedwatchclub.com. We usually reply within 1 business day.